FAQs - diaVee

FAQs

HOW CAN I PAY FOR MY ORDER ONLINE?

diaVee accepts all major credit cards including Visa, Mastercard, Discover and American Express. You can also pay by PayPal or Amazon Payment. 

I JUST SUBMITTED AN ORDER; CAN I CHANGE IT?

Orders are processed as quickly as possible, and for this reason, we cannot guarantee any changes to your order once it has been submitted. If you need to change or cancel your order, please Contact us and we will make every attempt to honor your request.

WHEN WILL MY CREDIT CARD BE CHARGED?

Credit cards are charged at time of check out. All orders are processed and shipped out within 24 business hours after the order is placed.

I'M HAVING TROUBLE PLACING MY ORDER ONLINE; CAN YOU HELP?

If you are having trouble placing your online order; please Contact us.

DID MY ORDER GO THROUGH?

After placing your order, you will receive an order confirmation via email. If you do not receive this email and are unsure if your order went through, please Contact us.

DO YOU OFFER GIFT PACKAGING?

Currently we do not offer gift packaging. Please check back soon as it should be available in near future.